Bissell Carpet Cleaner 21H6 User Manual

Steam Mop  
Max  
U S E R ’ S G U I D E  
21H6 SERIES  
3
Safety Instructions  
Product View  
Assembly  
4
5
6
Special Features  
6-8 Operation  
9
Maintenance and Care  
10 Troubleshooting  
10 Consumer Services  
11 Replacement Parts  
12 Warranty  
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IMPORTANT SAFETY INSTRUCTIONS  
When using an electrical appliance, basic precautions  
SAVE THESE INSTRUCTIONS  
should be observed, including the following:  
Commercial use of this unit void the manufacturer's  
warranty.  
Read all instructions before using your Steam mop  
max™  
GROUNDING INSTRUCTIONS  
this appliance must be connected to a grounded  
wiring system. If it should malfunction or break  
down, grounding provides a safe path of least  
resistance for electrical current, reducing the risk of  
electrical shock. the cord for this appliance has an  
equipment-grounding conductor and a grounding  
plug. It must only be plugged into an outlet that is  
properly installed and grounded in accordance with  
all local codes and ordinances.  
WARNING:  
to reduce the risk  
of fire, electric shock, or injury:  
Do not direct steam at people, animals, or at  
electrical outlets.  
Do not expose to rain.  
Store indoors.  
Unplug from outlet when not in use and before  
conducting maintenance or troubleshooting.  
Do not leave steam cleaner unattended.  
Do not leave the steam cleaner connected to an  
electrical outlet when not in use.  
Grounded  
Outlets  
Do not service steam cleaner when it is plugged in.  
Do not use with damaged cord or plug.  
Do not use steam cleaner if it has been dropped,  
damaged, left outdoors or dropped into water,  
return it to a service center.  
Grounding Pin  
Do not handle steam cleaner with wet hands.  
Do not pull or carry by cord, use cord as a handle,  
close door on cord, pull cord around sharp corners or  
edges, or expose cord to heated surfaces.  
WARNING:  
Improper  
connection of the equipment-grounding  
conductor can result in a risk of  
Do not unplug by pulling on cord.  
electrical shock. Check with a qualified  
electrician or service person if you aren’t  
sure if the outlet is properly grounded.  
DO NOT MODIFY THE PLUG. If it will not fit  
the outlet, have a proper outlet installed  
by a qualified electrician. This appliance  
is designed for use on a nominal 120-volt  
circuit, and has a grounding attachment  
plug that looks like the plug in the  
drawing above. Make certain that the  
appliance is connected to an outlet  
having the same configuration as the  
plug. No plug adapter should be used with  
this appliance.  
Do not use appliance in an enclosed space filled  
with vapor given off by oil-base paint, paint thinner,  
some moth proofing substances, flammable dust,  
or other explosive or toxic vapors.  
Do not allow to be used as a toy.  
Do not use on leather, wax polished furniture or  
floors, synthetic fabrics, velvet or other delicate,  
steam-sensitive materials.  
Do not immerse.  
Do not use for any purpose other than described in  
this User’s Guide.  
Use only manufacturer’s recommended attachments  
- use of attachments not provided or sold by BISSeLL  
may cause fire, electric shock or injury.  
This model is for household uses only.  
Never put descaling, aromatic, alcoholic or  
detergent products into the steam cleaner, as this may  
damage it or make it unsafe for use.  
Unplug by grasping the plug, not the cord.  
Close attention is necessary when used by or near  
children.  
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Product view  
Strain Reliever  
Handle™  
Steam on  
Demand Trigger  
Quick Release™  
Cord Wrap  
Power Cord  
Carrying Handle  
Lower Cord  
Wrap  
Removable  
Water Tank  
Water Purification  
System  
Ready Light  
Maneuverable  
Swivel head  
Mop Pad  
Optional Accessories:  
Deluxe Mop  
Pads - 2 pack  
Water Purification  
System  
Steam Mop Scented  
Water-Eucalyptus Mint  
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Assembly  
Handle Assembly  
Your Steam Mop Max assembles quickly and  
easily. The only thing you will need for assembly  
Large Screw  
is a Phillips head  
screwdriver.  
Your Steam Mop Max is packaged with the  
following items:  
Handle Assembly  
Lower Body with Water Purification System  
360° Swivel Head  
Lower Body  
Small Screw  
Removable Water Tank  
1 large Phillips Head Screw  
1 small Phillips Head Screw  
2 Deluxe Mop Pads  
1. Attach lower body to maneuverable swivel  
Maneuverable Swivel Head  
head.  
2. Secure 360° swivel head with small Phillips  
head  
crew. Tighten until secure.  
3. Slide handle assembly down into lower  
body until it will go no further.  
Removable  
Water Tank  
2 Deluxe Mop Pads  
2
4. Secure the handle by placing the large Phillips  
head  
screw through the screw opening in  
the lower body and into the rear of the handle  
assembly. Tighten with screwdriver until  
secure.  
1
5. Slide water tank onto lower body by lining up  
vertical glides and gently sliding tank into place.  
Steam Mop Max assembly is now complete.  
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4
5
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Special features  
Removable water tank  
The water tank is located on the back of the  
Steam Mop Max. It can be refilled with water any  
time during use. Distilled or demineralized water  
may be used in place of tap water.  
Do not use chemicals with your Steam Mop Max.  
Water purification system  
This filter removes minerals and other impurities  
from tap water, preventing water deposits  
from damaging your Steam Mop Max. It should  
be replaced when the bright green grains turn  
blue. To maximize performance of the filter,  
distilled water may be used.  
Tip:  
Do not attempt to use  
your Steam Mop Max  
without water in the tank.  
Ready light  
The ready light will glow when tap water has  
been converted to steam and the Steam Mop  
Max is ready to use.  
Steam on demand trigger  
Press to release steam.  
Maneuverable Swivel head  
Allows you to clean in tight spaces and under  
cabinets.  
Deluxe mop pads  
Reuseable microfiber mop pad is machine  
washable and safe for all hard floor surfaces.  
Operation  
Getting ready  
The mop pad may have already come attached  
to the swivel head, if not follow steps 1A and  
1B below.  
1. Attach mop pad.  
A. Set swivel head in mop pad, making  
sure toggle is located on the back.  
B. Tighten mop pad by pulling on elastic  
cord while pressing on toggle.  
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Operation  
Getting ready continued  
2. Fill the water tank  
1A  
2A  
1B  
A. Remove tank by lifting straight up and away  
from unit.  
B. Unscrew cap at bottom of water tank and  
remove the insert assembly.  
2B  
C. Fill water tank with water. For best results,  
water should be at room temperature.  
D. Replace insert assembly and cap, tighten  
until snug.  
E. Replace water tank by lining up vertical  
guides and gently sliding tank into place.  
2E  
3. Twist the quick release cord wrap clockwise to  
unwrap the power cord completely and plug into  
a 120-Volt grounded outlet as described on the  
Important Safety Instructions, page 3.  
4. The ready light will illuminate when the Steam Mop  
Max is ready for use.  
Before you clean  
Thoroughly sweep or vacuum floor prior to cleaning  
with the Steam Mop Max.  
Cleaning hard floors  
Your Steam Mop Max is designed to clean hard flooring  
such as ceramic tile, vinyl, laminate, marble, stone and  
sealed hard wood floors. Use of your Steam Mop Max on  
waxed or some unwaxed floors may result in a dimin-  
ished glossiness. The Steam Mop Max is not for use on  
unsealed wood floors. For best results test in an incon-  
spicuous area or check the care instructions from your  
flooring manufacturer.  
Cleaning hard floors  
Your Steam Mop Max is designed to clean hard flooring  
such as ceramic tile, vinyl, laminate, marble, stone and  
sealed hard wood floors. Use of your Steam Mop Max on  
waxed or some unwaxed floors may result in a dimin-  
ished glossiness. The Steam Mop Max is not for use on  
unsealed wood floors. For best results test in an incon-  
spicuous area or check the care instructions from your  
flooring manufacturer.  
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Operation  
Cleaning hard floors continued  
1. When the ready light illuminates, begin cleaning  
by slowly passing over surface while pressing the  
steam on demand trigger to emit steam as needed.  
WARNING:  
Never put descaling,  
aromatic, alcoholic, or  
detergent products into  
the steam cleaner, as  
this may damage it or  
make it unsafe for use.  
2. To sanitize an area of your floor, (attack invisible  
germs and bacteria) leave the Steam Mop Max  
over area for a minimum 15 seconds, but no  
longer than 20 seconds. For larger areas, over-  
lap swivel head placement.  
3. When the Steam Mop Max stops emitting steam,  
simply remove the water tank, refill, and  
continue cleaning.  
Tip:  
During first use, it may  
take several seconds  
for the Steam Mop Max  
to begin steaming. The  
water needs to flow  
Carpet Refresher Attachment  
This accessory is recommended for the  
refreshing of carpets. Once the steam mop is  
cradled in the carpet refresher attachment, it will  
easily glide over the carpet.  
through the filter to the  
heater. This delay will only  
occur during initial use or  
when using a new filter.  
NOTE: Always be sure a mop pad is in place  
before placing in carpet refresher attachment.  
Only white mop pads should be used with the  
carpet attachment. Do not use carpet attach-  
ment on spots or stains, or glide it over the  
same spot for longer than 20 seconds.  
1. Attach the mop pad to the swivel mop head. As  
CAUTION:  
Never put descaling,  
alcoholic, or deter-  
gent products into  
the steam cleaner,  
as this may damage  
it or make it unsafe  
for use.  
directed in step 1 on page 4.  
2. Place the swivel mop head, with mop pad  
attached, in the carpet refresher attachment.  
Note: that the Steam Mop rests in the car-  
pet refresher attachment and may not stay  
attached to the swivel mop head. It is meant to  
glide over the carpet.  
3. Fill the water tank with water. Begin refreshing  
your carpet or rug by pushing the Steam Mop  
in a forward and backward motion, releasing  
steam as you go.  
2
4. When you have finished refreshing your carpet  
or rug, unplug the steam mop and remove from  
the carpet or rug.  
NOTE: Move the Steam Mop and carpet  
refresher attachment in a continuous motion  
until you are finished. This product is not  
intended to be used as a carpet cleaner, only a  
carpet refresher or deodorizer. Never attempt  
to use the Steam Mop on carpet without the  
carpet refresher attachment in place. DO NOT  
leave the mop in a stationary position.  
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Maintenance and care  
When you're done  
CAUTION:  
1. Unplug power cord from outlet.  
Upright storage of the  
Steam Mop Max with a wet  
mop pad may result in the  
formation of white marks on  
your floor. To remove the  
white marks, clean area  
with vinegar.  
2. Carefully remove mop pad from swivel head, as  
mop pad and lower assembly will be hot.  
3. Any water remaining in the water tank should  
be emptied prior to machine storage.  
4. Mop pad can be machine washed in hot water.  
Tumble dry on low heat or air dry.  
5. Wrap power cord around quick release cord  
wrap on side of Steam Mop Max.  
6. Wipe all surfaces of Steam Mop Max with a soft  
cloth. Store upright in a protected, dry area.  
NOTE: If steam output is reduced, the nozzle  
may be blocked. To remedy, unplug unit,  
remove swivel head from lower body and pour  
vinegar through center tube of swivel head  
“neck”. Clear nozzle by inserting a paper clip  
into the brass spray tip located in bottom of  
lower body.  
Brass Spray Tip  
Swivel Head Neck  
Replacing the water purification system  
If you fill your Steam Mop Max cleaner with normal  
tap water, it is essential to check the water purifi-  
cation system and replace it when it is no longer  
effective. Change the filter when the bright green  
grains turn blue. If the filter is not changed at the  
appropriate time, calcium deposits will  
Tip:  
demineralized water  
will maximize the  
performance of your filter.  
Using distilled or  
accumulate on the heating element, causing  
damage or reduced performance.  
Using distilled or demineralized water will maximize  
the performance of your filter.  
To order a replacement water purification system  
refer to the replacement parts section on page 11.  
Tip:  
Be sure to use only a  
BISSELL water filter in  
your Steam Mop Max.  
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Troubleshooting  
Reduced steam or no steam.  
Possible Cause  
Remedies  
1. Water tank empty  
1. Fill tank  
2. Depleted water filter  
3. Blocked steam nozzle  
2. Replace filter  
3. Refer to NOTE on bottom of page 8  
Other maintenance or service not included in the manual should be performed by an  
authorized service representative.  
Thank you for selecting a BISSELL product.  
Please do not return this product to the store.  
For any questions or concerns, BISSELL is happy to be of service.  
Contact us directly at 1-800-237-7691.  
BISSELL Consumer Services  
For information about repairs or replacement parts, or questions about your warranty, call:  
BISSELL Consumer Services  
1-800-237-7691  
monday - Friday  
Saturday  
8 a.m. — 10 p.m. et  
9 a.m. — 8 p.m. et  
or write:  
BISSELL HOMECARE, INC  
PO Box 3606  
Grand Rapids MI 49501  
ATTN: Consumer Services  
Or visit the BISSELL website - www.bissell.com  
When contacting BISSeLL, have model number of unit available.  
please record your model Number: ___________________  
please record your purchase Date: ___________________  
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the  
event of a warranty claim. See Warranty on page 12 for details.  
Please register your new BISSELL product at  
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Replacement parts - BISSELL Steam Mop Max  
Item  
1
Part No.  
018-5600  
Part Name  
Water Filter  
2
3
4
5
203-2167  
203-2159  
603-2046  
203-2168  
Handle assembly with Screw  
Water tank with Cap and Insert  
Cap and Insert assembly  
Storage Hook with Screws  
4
5
3
1
2
Additional Accessories  
These items are available for purchase as accessories for your BISSELL Steam Mop:  
Item  
1
Part No.  
3252-a  
Part Name  
Carpet Refresher attachment with pad  
2
3
4
3252-1  
3255-H  
59V4  
eucalyptus mint Natural aroma  
Deluxe mop pads - 2 pack  
Steam mop Scented Water eucalyptus mint 32 FL oz  
2
1
3
4
Earn Rewards Points!  
To qualify you for discounts, rebates, and other BISSELL perks.  
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Warranty - BISSELL Steam Mop Max  
this warranty gives you specific legal rights, and you may also have other rights which may vary from state to  
state. If you need additional instruction regarding this warranty or have questions regarding what it may cover,  
please contact BISSeLL Consumer Services by e-mail, telephone, or regular mail as described below.  
Limited One Year Warranty  
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSeLL  
Homecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSeLL’s option,  
free of charge from the date of purchase by the original purchaser, for one year, any defective or  
malfunctioning part.  
See information below on "If your BISSeLL product should require service".  
this warranty applies to product used for personal, and not commercial or rental service. this warranty does not apply  
to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by  
negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is  
not covered.  
If your BISSELL product should require service:  
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.  
If you need information about repairs or replacement parts, or if you have questions about your warranty,  
contact BISSELL Consumer Services.  
Website or E-mail:  
Use the “Customer Service” tab.  
Or Call:  
BISSELL Consumer Services  
1-800-237-7691  
Monday - Friday 8 a.m. - 10 p.m. ET  
Saturday 9 a.m. - 8 p.m. ET  
Or write:  
BISSELL Homecare, Inc.  
PO Box 3606  
Grand Rapids MI 49501  
ATTN: Consumer Services  
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE  
ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE  
OF THE PRODUCT.  
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above  
limitation or exclusion may not apply to you.  
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY  
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES  
EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY  
OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY  
AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR  
DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.  
Some states do not allow limitations on how long an implied warranty lasts, so  
the above limitation may not apply to you.  
©2009 BISSeLL Homecare, Inc  
Grand Rapids, michigan  
all rights reserved. printed in China  
part Number 120-4108  
Rev 6/09  
Visit our website at:  
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