Bissell Vacuum Cleaner 3512 5 User Manual

User’s Guide  
Model 3512-5 Series  
Assembly  
Operation  
Maintenance  
Troubleshooting  
Thanks for buying a BISSELL Upright Vacuum Cleaner.  
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meet all vacuuming needs  
Multi-surface height settings  
Wide beam headlight  
Dual edge cleaning action  
 
CAUTION:  
Do not  
plug in your vacuum cleaner  
until you are familiar with  
allinstructionsand operating  
procedures.  
Metal Handle  
Powercord  
Wrap  
Hose Hanger  
Carrying  
Handle  
Bag/Body  
Assembly  
7.  
Tools  
Upholstery Tool/  
Dusting Brush  
Crevice  
Tool  
2.  
Bolt/Nut  
Assembly  
1.  
Connector  
Tube  
Power  
Switch  
Extension  
Wand  
Powerfoot  
Hose  
Port  
Back View  
3
 
How to use this guide  
Pay particular attention to the assembly diagram,  
assembly instructions, and part names.  
This User’s Guide has been designed to help you  
get the utmost satisfaction from your BISSELL  
®
Locate and organize all parts before assembly.  
Familiarize yourself with the parts and where they go.  
Following this User’s Guide will greatly enhance your  
ability to get the most performance from your  
Upright Vacuum Cleaner. You’ll find assembly and  
operating instructions, safety precautions, as well as  
maintenance and troubleshooting instructions.  
Please read this Guide thoroughly before assembling  
your vacuum cleaner.  
®
BISSELL Upright for many years.  
How to put it together  
The only tool you’ll need to assemble  
your vacuum cleaner is a Phillips head  
screwdriver.  
WARNING:  
Plastic  
film can be dangerous. To  
avoid danger of suffocation,  
keep away from babies and  
children.  
Attach Vacuum Body to Powerfoot  
Attach Hose and  
Tools. To attach  
Hose with Wand,  
open Tool Door  
Place Powerfoot on floor with Connector Tube in vertical  
position. Place Bag/Body Assembly over Connector Tube  
as shown. Stand behind cleaner and push down SLIGHTLY  
on top of Bag/ Body Assembly until you hear a click.  
6.  
1.  
2.  
3.  
on top cover.  
Insert end of Hose  
into Hose Port and  
fit tabs into notches.  
Turn clockwise to  
lock. Press Hose into  
Hose Clip. Route  
Hose over top of  
cleaner, through  
Hose Hanger on front of  
Handle. Place end of Wand  
over X-shaped extension and  
push down to seat. Snap top  
of Wand into Hose Clip.  
Push long bolt through bottom hole on FRONT of Connector  
Tube. Place nut over end of bolt and hold in place while  
tightening bolt with a phillips head  
screwdriver.  
NOTE: If bolt will not go through hole easily, repeat step 1.  
Place Powerfoot and  
Bag/Body Assembly  
on floor or other  
stable surface. Place  
Metal Handle into recess on  
back of Bag/Body Assembly  
as shown.  
Align Carrying Handle over screw holes in Bag/Body Assembly.  
NOTE: Lower Cord Wrap must point toward BOTTOM of  
cleaner.  
Attach Tools to caddy in their positions  
as shown.  
4.  
5.  
7.  
Install four (4) screws through  
Carrying Handle and one (1) screw  
through Metal Handle as shown.  
Tighten all the screws. Do not  
overtighten - product damage  
may result.  
4
 
Index  
Assemble Dust Bag  
Unzip Cloth Bag.  
8.  
Fold down top of new Dust Bag.  
Grasp Bag Collar and push Collar firmly  
over raised rib on Connector Tube.  
Pushing too hard on the Collar may rip the  
Dust Bag.  
Safety instructions . . . . . . . . . .2  
Product view . . . . . . . . . . . . . . .3  
How to put it together . . . . . .4-5  
Tuck remainder of Dust Bag completely into  
vacuum cleaner.  
Lay it flat, top to bottom, without bunching.  
Zip Cloth Bag closed.  
How to use your  
upright vacuum cleaner . . . . . .5  
Index . . . . . . . . . . . . . . . . . . . . .5  
Using special tools . . . . . . . . . .6  
Routine maintenance . . . . . .7-8  
Troubleshooting . . . . . . . . . . . .9  
Replacement parts . . . . . . . . . .9  
Warranty . . . . . . . . . . . . . . . . .10  
Customer Service . . . . . . . . . .10  
Assembly is now complete.  
®
How to use your BISSELL  
Upright Vacuum Cleaner  
Handle Positions  
Tip:  
Press the Handle Release Pedal with  
your foot to place your Upright into  
one of four cleaning positions.  
1. Upright - For storage and above  
floor cleaning with special tools.  
2. Normal Cleaning - Use for most  
household floor cleaning tasks.  
3. Threshold Stop - Use for going  
over thresholds or for vacuuming  
over edges of area rugs.  
Before cleaning  
under low  
1
furniture, check  
area first for  
objects that  
might harm the  
unit or block the  
Vacuum Hose.  
2
3
4. Low Cleaning - Use for vacuuming  
under low furniture such as tables,  
chairs and beds.  
4
Powerfoot Height Adjustment  
The Powerfoot/Rotating Floor Brush on your  
BISSELL® Upright Vacuum can be adjusted to  
clean several floor surfaces.  
NOTE: For optimal cleaning performance, adjust  
to the lowest practical setting. If your cleaner is  
difficult to push, adjust to the next higher setting.  
1. Place Handle in Upright Position.  
2. Slide Floor Surface Selector to desired setting.  
HI - For plush pile or shag carpet.  
LO - For short pile carpets and bare floors.  
5
 
Special Tools  
Your Upright Vacuum Cleaner is not only a powerful carpet and  
rug vacuum cleaner, it’s also a versatile above floor vacuum  
cleaner when you select one of the four special tools stored on  
the Tool Caddy.  
1. Raise Handle to Upright Position.  
2. Make sure Vacuum Hose is securely inserted in Hose Port  
(turn clockwise to lock).  
3. Slide Cleaning Selector to Tool setting to divert all suction  
to Hose.  
Tip:  
Hair, string and  
small objects  
4. Attach tools by firmly pushing/twisting onto Vacuum Hose  
or Wand.  
can block the  
Vacuum Hose or  
Tools. Check  
them occasionally  
for obstructions.  
See Trouble-  
Upholstery Tool/Dusting Brush - For dusting  
surfaces such as table tops, mantles,  
lamp shades, drapes, woodwork, etc.  
Slide Dusting Brush off for upholstery  
or stairs.  
shooting Guide  
for instructions.  
Extension Wand-  
For extra length  
or reach. Use with one  
of three other tools.  
Crevice tool - For tight,  
narrow spaces.  
WARNING:  
The Rotating  
Floor Brush continues to rotate  
while tools are in use. To reduce  
the risk of injury from moving  
parts, always move the cleaner  
with the carry handles at the  
front and back of the cleaner.  
Always place vacuum cleaner  
on floor with Handle in Upright  
position when using tools.  
To resume normal floor vacuuming:  
1. Slide Cleaning Selector to Floor to divert the suction back to  
the Floor Brush.  
2. Vacuum Hose may be left in place. For maximum cleaning  
performance, remove Vacuum Hose from Hose Port and close  
Tool Door.  
Never place your fingers under  
the cleaner when it is running.  
Never place Powerfoot on  
Power Cord Storage  
When you are done using your BISSELL Upright Vacuum  
Cleaner, return it to the Upright position and store the Power Cord.  
®
furniture, or place vacuum  
cleaner close enough to objects  
to pull them into rotating brush.  
1. Turn vacuum cleaner off.  
2. Unplug Power Cord by grasping the polarized plug (NOT the  
cord) and disconnect from outlet.  
3. Loop Power Cord around Cord Wraps on back of vacuum  
cleaner.  
4. Clip molded plug to Power Cord to secure.  
6
 
Routine maintenance  
All Models  
®
To maintain maximum performance from your BISSELL  
Upright Vacuum Cleaner, perform these simple maintenance  
checks at least once a month.  
WARNING:  
To  
reduce the risk of electric  
shock, turn Power Switch  
OFF and disconnect  
polarized plug from  
Replace Dust Bag  
electrical outlet before  
performing maintenance or  
troubleshooting checks.  
To maintain peak vacuum efficiency, you should check the Dust  
Bag weekly, and replace it when it is no more than half full.  
Never reuse a paper Dust Bag.  
Replacement Bags  
®
1. Unplug cleaner from electrical outlet.  
2. Unzip Cloth Bag.  
3. Grasp paper Dust Bag and Bag Collar, pull used Dust Bag  
from Connector Tube, and dispose of Dust Bag.  
4. Fold down top of new Dust Bag.  
5. Grasp Bag Collar and push Collar firmly over raised rib on  
Connector Tube. Pushing too hard on the Collar may rip  
the Dust Bag.  
6. Tuck remainder of Dust Bag completely into vacuum  
cleaner. Lay it flat, top to bottom, without bunching.  
7. Zip Cloth Bag closed.  
Use only BISSELL Style 2 Dust Bags in your  
Upright Vacuum Cleaner. You may purchase these  
bags from your retailer, or to place an order  
using Visa or MasterCard, cheque or money order  
call:  
BISSELL Customer Service  
1-800-263-2535  
Monday - Friday  
8:00 A.M. - 4:30 P.M. (E.S.T.)  
E-mail us at: [email protected]  
Or visit our Web Site @ www.bissell.com  
Check Rotating Brush and Drive Belt  
You should check your vacuum cleaner’s Drive Belt and  
Rotating Floor Brush regularly for wear or damage. You  
should also clean the brush and brush ends of string, hair,  
and carpet fibers. These can wrap around the brush and  
hamper its ability to effectively clean your carpet.  
WARNING:  
To  
reduce the risk of injury  
from moving parts, turn  
off vacuum cleaner and  
disconnect Power Plug  
from electrical outlet.  
1. Unplug unit from electrical outlet.  
2. Place Handle in Low Cleaning position and turn vacuum  
cleaner face down on floor.  
3. Locate two Lock Tabs adjacent to forward wheels on  
removable Brush Cover.  
Lock Tabs  
4. Using your fingers, press outward on Lock Tabs to remove  
Brush Cover.  
Tip:  
This is a good  
time to clean  
the Slide Track  
area of hair,  
string, dirt,  
5. Grasp Rotating Floor Brush at both ends and lift up.  
6. Clean strings, hair and other debris from Rotating Floor  
Brush, paying particular attention to brush ends.  
7. Clean strings, hair and other debris from Motor Pulley and  
Drive Belt areas.  
or other  
obstructions.  
8. Check Drive Belt carefully for wear, cuts or stressed areas.  
Inspect entire belt by rolling floor brush with the palm of  
your hand several times in the direction of the Motor Pulley.  
9. Check Air Passageway for obstructions. Remove debris from  
this area.  
7
 
Replace Drive Belt  
Replacement Belts  
Use only BISSELL® Replacement Belt Style 2  
(#3215P) in your Upright Vacuum Cleaner. You  
may purchase these belts from your retailer.  
To locate a retailer near you, or to place an order  
using Visa, MasterCard, cheque or money order  
call:  
1. With Rotating Floor Brush removed from vacuum cleaner,  
stretch old belt to clear Motor Pulley, and remove belt.  
Discard.  
2. Place new Drive Belt over Motor Pulley and stretch other  
end over crown of Rotating Floor Brush.  
3. Place belt end of Rotating Floor Brush into its slot and hold  
it in place with your left hand, while slowly pulling opposite  
end of brush down into its slot with your right hand.  
4. Turn Rotating Brush by hand several times in direction of  
Motor Pulley. If properly installed, Drive Belt will centre itself  
on Rotating Brush crown.  
BISSELL Customer Service  
1-800-263-2535  
Monday - Friday  
8:00 A.M. - 4:30 P.M. (E.S.T.)  
E-mail us at: [email protected]  
Or visit our Web Site @ www.bissell.com  
5. Position Brush Cover Tabs in the four Brush Cover slots  
along front of Powerfoot, and snap Brush Cover into place.  
Replace Lightbulb  
1. Unplug unit from electrical outlet.  
2. Remove Cleaning Selector and Floor Surface Selector  
from Top Cover by grasping Selectors firmly and pulling  
straight up.  
3. Place Handle in Upright position and turn vacuum cleaner  
face down on floor.  
Replacement Bulb  
Use only BISSELL® Replacement Bulb (555-9069)  
in your Upright Vacuum Cleaner. You may  
purchase theses bulbs by calling  
BISSELL Customer Service  
1-800-263-2535  
Monday - Friday  
8:00 A.M. - 4:30 P.M. (E.S.T.)  
E-mail us at: [email protected]  
Or visit our Web Site @ www.bissell.com  
4. Insert a blade type screwdriver into four slots on underside  
of Powerfoot and pry outward on sides of Top Cover to  
unsnap internal latches.  
5. Return vacuum cleaner to Upright position on floor and  
push Handle Release Pedal with foot to lower the Handle  
to Low Cleaning Position.  
6. Lift Top cover from Powerfoot (If Vacuum Hose is attached  
to Hose Port, remove by turning counterclockwise and  
lifting up).  
7. Gently work bulb from side to side while pulling up. Do  
not squeeze bulb too firmly with fingers or it may break  
and injure you.  
8. Insert new bulb, pushing gently until it is firmly seated  
in socket.  
9. Realign Top Cover to Powerfoot, making sure opening  
under Tool Door fits over Hose Port. Press Top Cover  
downward until you hear all four internal latches snap  
into place.  
Test Top Cover for tightness by pulling up on it.  
10. Replace Cleaning Selector and Floor Surface Selector by  
pushing them on firmly.  
8
 
Troubleshooting  
Vacuum cleaner won’t run.  
Possible Causes  
Remedies  
Check electrical plug  
Vacuum cleaner is not plugged in  
Household fuse/breaker  
Check/replace fuse - Reset breaker  
Call BISSELL Customer Service  
Vacuum cleaner won’t pick up dirt.  
Possible Causes  
Remedies  
Incorrect setting  
Move Cleaning Selector to Floor setting  
Reset Height Adjustment  
Replace with new bag  
Height adjustment too high  
Paper Dust Bag is full  
Rotating brush drive belt broken  
Replace Drive Belt  
Drive Belt stretched/  
off Motor Pulley Shaft  
Reposition belt/clean brush/belt areas  
WARNING:  
To  
reduce the risk of injury  
from moving parts and/  
or electrical shock, turn  
Power Switch OFF and  
disconnect polarized plug  
from electrical outlet  
before performing  
troubleshooting checks.  
Rotating Floor Brush bristles worn  
Rotating Floor Brush jammed  
Replace brush  
Remove brush and clean debris from  
brush ends  
Remove Brush Cover.  
Clean debris from passageway  
Remove bolt and nut from Vacuum Body.  
Use flat blade screwdriver to release  
locking tab on Powerfoot from Vacuum  
Body. Remove Vacuum Body and clean  
obstructions from inside Powerfoot and  
Vacuum Body bottom. Reassemble  
following instructions on Page 4  
Air Passageway clogged  
Dirt Tube is clogged  
Cleaning Selector won’t slide.  
Possible Causes  
Remedies  
Remove Brush Cover and clean slide area  
Dirt clogging slide track  
Tools won’t pick up dirt.  
Possible Causes  
Remedies  
Move Cleaning Selector to Tools setting  
Incorrect Setting  
Vacuum Hose, Wands  
or Tools clogged  
Visually check for objects blocking  
suction path and remove carefully  
Vacuum cleaner is difficult to push.  
Possible Causes  
Remedies  
Incorrect Floor Surface Selector setting Move Selector to next highest setting  
®
Replacement parts - BISSELL Upright Vacuum System  
Item Part No. Part Name  
1
2
3
4
5
6
7
8
210-9103  
3215P  
32013  
Crevice Tool  
Drive Belt (2-Pack)  
Style 2 Microfiltration Dust Bag (3-Pack)  
Style 2 Dust Bag (3-Pack)  
Upholstery Tool/Dusting Brush  
Extension Wand  
1
2
3218P  
7
210-9104  
210-9102  
210-5005  
555-9069  
6’ Flex Hose  
Headlight Bulb  
5
3/4  
If suggestions for this or any function of your Upright  
Vacuum Cleaner do not correct the problem, call:  
BISSELL Customer Service  
1-800-263-2535  
Monday - Friday  
8
8:00 A.M. - 4:30 P.M. (E.S.T.)  
6
9
 
About your warranty  
If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact  
BISSELL Customer Service by e-mail, telephone, or regular mail as described below.  
Limited One Year Warranty  
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL Ltd. will repair or replace  
(with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original  
purchaser, for one year any defective or malfunctioning part.  
See information below on "If your BISSELL product should require service".  
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or  
routine maintenance components such as filters, bags, belts, or brushes. Damage or malfunction caused by negligence, abuse, or use  
not in accordance with the User's Guide is not covered.  
If your BISSELL product should require service:  
Call BISSELL Customer Service at the number below or www.bissell.com to locate a BISSELL Authorized Service Centre in your  
area. If there are no authorized BISSELL Service Centres in your area, a BISSELL Representative at  
[email protected] or at the phone number below will issue you a Return Authorization Number and a  
pre-paid mailing label to return the unit to BISSELL for warranty repair.  
-- The machine should be returned with a photocopy of your proof of purchase. (Your dated sales receipt is your warranty - do not  
send original.) If you need information about repairs or replacement parts, or if you have questions about your warranty,  
Or call:  
BISSELL Customer Service  
1-800-263-2535  
Monday - Friday 8 a.m. - 4:30 p.m. (E.S.T.)  
Or write:  
BISSELL Ltd.,  
ATTN: Customer Service,  
Box 1003,  
Niagara Falls, Ontario, L2E 6W2  
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY.  
BISSELL LTD. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT.  
BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.  
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERA-  
TION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR  
DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.  
BISSELL Customer Service  
For information about repairs or replacement parts, or questions about your warranty, call:  
BISSELL Customer Service  
E-mail us at: [email protected]  
1-800-263-2535  
Visit our Web Site @ www.bissell.com  
Monday - Friday  
8:00 A.M. - 4:30 P.M. (E.S.T.)  
Or write:  
BISSELL Ltd.  
ATTN: Customer Service  
Box 1003  
Niagara Falls, Ont. L2E 6W2  
©2001 BISSELL Homecare Inc.  
When contacting BISSELL, have model number of unit available.  
BISSELL Ltd.  
Please record your Model Number: ___________________  
Niagara Falls, Ont., L2E 6W2  
Please record your Purchase Date: ___________________  
All rights reserved. Printed in U.S.A.  
Part Number 310-5820  
Visit our Web Site at:  
10  
NOTE: Please keep your original sales receipt. It is your warranty.  
Please do not return this product to the store.  
 

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