Casio PDAs Smartphones EM 500 User Manual

EM-500  
Getting Started with  
the CASSIOPEIA  
(Hardware Manual)  
User documentation consists of two manuals:  
Pocket PC Users Guide and this booklet. Be sure  
to read this manual first.  
Be sure to read the Safety Precautions contained in  
this manual to ensure proper operation of this  
product.  
Keep this manual in a safe place for future  
reference.  
E
 
Safety Precautions  
Congratulations upon your selection of the CASSIOPEIA. Be sure to read the following  
Safety Precautions before trying to use it for the first time.  
Note  
All mentions of “the unit” in the following precautions refer to the CASSIOPEIA.  
Markings and Symbols  
The following are the meanings of the markings and symbols used in these Safety  
Precautions.  
This symbol indicates information that, if ignored or applied  
incorrectly, creates the danger of death or serious personal injury.  
Danger  
This symbol indicates information that, if ignored or applied  
incorrectly, creates the possibility of death or serious personal  
injury.  
Warning  
This symbol indicates information that, if ignored or applied  
incorrectly, creates the possibility of personal injury or property  
damage.  
Caution  
A diagonal line indicates something you should not do. The symbol shown  
here indicates you should not try to take the unit apart.  
A black circle indicates something you should do. The symbol shown here  
indicates you should unplug the unit from the wall outlet.  
Health Precautions  
Warning  
Long continuous use of the unit when you are tired is not good for your  
health, and should be avoided.  
Caution  
Be sure to allow for adequate rest when using the unit for  
long periods. As a general rule, you should allow for 10 to 15 minutes of rest  
per hour.  
3
 
 
Precautions During Use  
Warning  
Abnormal Conditions  
Continued use of the unit while it is emitting smoke or strange odor creates  
the danger of fire and electrical shock. Immediately turn off power, unplug the  
AC adapter from the wall outlet, remove batteries, and contact your original  
dealer or an authorized CASIO service provider to request servicing.  
Water and Foreign Matter  
Should any foreign matter (metal, water or other liquid) ever get into the  
unit, immediately turn off power, unplug the AC adapter from the wall  
outlet, remove batteries, and contact your original dealer or an authorized  
CASIO service provider to request servicing.  
Dropping and Damage  
Should the unit ever fall or otherwise become damaged, unplug the AC  
adapter from the power outlet, remove batteries, and contact your original  
dealer or an authorized CASIO service provider. Continued use creates the  
danger of fire and electrical shock.  
Disassembly  
Never try to take the unit apart or modify it in any way. Doing so creates the  
danger of fire and electrical shock.  
Magnetic Force  
If you are fitted with a pacemaker, keep the unit away from your chest area.  
In particular, do not carry the unit in your breast pocket. Magnetic force  
generated by the speaker built into the unit could possibly affect operation of  
a pacemaker. Should you ever suspect a problem, immediately move away  
from the unit and contact your physician.  
Caution  
Memory Protection  
Be sure to keep separate copies of all important data by saving it on a  
computer hard disk or other medium. Note that all data stored in unit  
memory is deleted whenever batteries go dead. Memory contents can also  
become lost or corrupted due to malfunction and repair of the unit.  
Location  
Do not locate the unit in an area subjected to large amounts of humidity or  
dust. Doing so can create the danger of fire and electrical shock.  
Keep the unit away from food preparation area, stoves, and anywhere else it  
might be exposed to oil smoke or steam. Such conditions can create the  
danger of fire and electrical shock.  
4
 
 
Caution  
Avoid unstable surfaces.  
Never place the unit on an unstable surface, on a high shelf, or in any other  
unstable location. Doing so can create the danger of the unit falling and  
causing personal injury.  
Magnetic Force  
Keep the unit away from ATM cards, credit cards, and any other magnetic  
card during transport and storage. Magnetic force generated by its speaker  
can render magnetic cards unusable.  
Keep the unit away from televisions and other radio wave receivers.  
Magnetic force generated by its speaker can cause interference with radio  
wave reception.  
Rechargeable Battery Pack  
Danger  
Never try to take apart the battery pack or modify it in any way. The battery  
pack has built-in safety and protection mechanisms that ensure safe  
operation. Damaging these mechanisms creates the danger of fire, smoke  
emission, and explosion.  
Never allow the positive (+) and negative (–) terminals of the battery pack to  
become connected by metal. Never transport or store the battery pack together  
with a necklace, hairpins or other metal objects. Doing so can short the battery  
pack, which creates the danger of fire, overheating, and explosion.  
Never use or leave the battery pack next to open flame, near a stove, or any  
other area exposed to temperatures of 80°C/170°F or greater. Doing so  
creates the danger of fire and explosion.  
Never charge the battery pack near a stove, under direct sunlight, in an  
automobile parked in the sun, or any other area subject to high temperatures.  
High temperature can cause the battery pack’s safety mechanism to operate  
making it impossible to achieve a full charge. Heat can also cause an  
abnormal chemical reaction, which creates the danger of fire and explosion.  
Never pierce the battery pack with nails, hit it with a hammer, step on it, or  
throw it. Doing so can cause internal shorting, which creates the danger of  
fire and explosion.  
Never use a battery pack whose exterior is extremely damaged or deformed.  
Use of such a battery pack creates the danger of fire, overheating, and explosion.  
Never use the battery pack with any device other than this product. Doing so can  
cause abnormal current that damages the battery pack and creates the danger of fire.  
Keep a battery pack that is emitting a strange odor or leaking fluid away  
from open flame. Fluid leaking from the battery pack is highly flammable.  
It creates the danger of fire and explosion.  
5
 
 
Warning  
Never expose the battery pack to direct flame, do not throw it into fire, fresh  
water, or seawater. Doing so can damage the built in safety and protection  
mechanisms, and cause battery fluid to ignite, creating the danger of fire and  
explosion.  
Should fluid from the battery pack ever accidentally get into your eyes, do  
not rub them. Rinse your eyes with tap water and then consult your  
physician immediately.  
If the battery pack does not achieve full charge after the normal charge time,  
stop charging. Continued charging creates the danger of fire, overheating,  
and explosion.  
Batteries  
Warning  
Never try to charge backup battery, take it apart, or allow it to become  
shorted. Do not apply solder to battery or expose it to heat, and never throw  
battery into fire or water.  
While the lithium battery is removed from the unit, take care to keep it in a  
place where there is no danger of it being accidentally swallowed. Be  
especially careful around young children.  
Keep batteries out of the reach of young children. If a battery is accidentally  
swallowed, consult a physician immediately.  
Should fluid from the battery accidentally get into your eyes, do not rub  
them. Rinse your eyes with water and then consult your physician  
immediately.  
Caution  
Misuse of batteries can cause them to leak, which damages and corrodes the  
area around the battery and creates the danger of fire and personal injury. Be  
sure to observe the following precautions.  
When loading batteries, make sure their positive (+) and negative (–) poles  
are facing correctly.  
Remove battery from the unit if you do not plan to use it for a long time.  
Use only battery types that are specified for this unit.  
6
 
 
AC Adapter  
Warning  
Never use a voltage that is different from that for which the AC adapter is  
rated. Also, do not plug the unit into a power outlet that is shared by other  
devices. Doing so creates the danger of fire and electrical shock.  
Never modify the power cord or excessively bend, twist, or pull it. Doing so  
creates the danger of fire and electrical shock.  
Do not allow the power cord to become damaged. Do not place heavy  
objects on the power cord or expose it to heat. A damaged power cord  
creates the danger of fire and electrical shock.  
Never touch the AC adapter while your hands are wet. Doing so creates the  
danger of electrical shock.  
Should the power cord ever become seriously damaged (internal wiring  
exposed or shorted), contact your original dealer or an authorized CASIO  
service provider to request servicing. Continued use of a seriously damaged  
power cord creates the danger of fire and electrical shock.  
Use only the AC adapter specified for this unit. Use of another type of AC  
adapter can damage the battery pack and create the danger of fire and  
personal injury.  
Caution  
Unplug the AC adapter from the wall outlet whenever leaving the unit  
unattended for long periods.  
At least once a year, unplug the AC adapter from the power outlet and clean  
the area around the prongs of the plug. Dust build up around the prongs can  
create the danger of fire.  
Be sure to unplug the AC adapter from the wall outlet before attempting to  
move the unit to another location.  
Be sure to grasp the AC adapter when unplugging it from a wall outlet.  
Pulling on the power cord can damage it, and create the danger of fire and  
electrical shock.  
Keep the power cord away from stoves and other sources of heat. Heat can  
melt the insulation of the power cord and create the danger of fire and  
electrical shock.  
7
 
 
Operating Precautions  
The CASSIOPEIA is a precision digital instrument. Incorrect operation and rough  
handling can cause data storage problems and other malfunction. Be sure to read the  
following precautions to ensure proper operation.  
Charge the battery pack as soon as possible when they start to become weak.  
Continued use while power is low can lead to loss of memory data.  
Do not leave dead batteries in the CASSIOPEIA for long periods. Doing so can result  
in battery leakage, which can damage the CASSIOPEIA and cause malfunction.  
Use the CASSIOPEIA under the conditions listed below.  
Temperature: 0°C to 40°C (32°F to 104°F)  
No condensation  
Conditions other than those above can cause malfunction.  
Avoid using the CASSIOPEIA in areas subjected to the following conditions.  
Static electricity  
Extreme heat or cold  
High humidity  
Sudden temperature changes  
Large amounts of dust  
If you drop the CASSIOPEIA and damage it, immediately turn off power and contact  
your original dealer or an authorized CASIO service provider. Never continue using a  
damaged unit.  
Never place heavy objects on top of the CASSIOPEIA.  
8
 
 
Never try to take the CASSIOPEIA apart. Doing so can cause malfunction.  
Never insert foreign objects into connectors, slots, or other openings.  
Take care to avoid spilling water or drinks on the CASSIOPEIA.  
Use only the stylus that comes with the CASSIOPEIA to press the RESET button.  
Never use a pen, pencil, or other sharp writing implement. Doing so can scratch the  
touch screen and cause malfunction.  
Never use thinner, benzene, cosmetics, or other volatile agents to clean the exterior of  
the CASSIOPEIA. Use only a dry soft cloth or a soft cloth moistened with a weak  
solution of water and mild neutral detergent.  
Be sure to use the soft case to protect the display panel of your CASSIOPEIA while  
carrying it.  
Important  
The TFT color LCD is a product of the latest color LCD manufacturing technology.  
However, virtually all TFT color LCDs have a very small number of pixels (about  
0.01% of the total number of pixels) that do not turn on or always remain turned on.  
This is normal and does not indicate malfunction.  
Playing back movies, digital camera images, and audio files consumes large amounts  
of power and may cause the CASSIOPEIA to become warm to the touch.  
This is normal and does not indicate malfunction.  
To avoid certain system problems, the [Power] button is disabled (you cannot use it to  
turn off power) for about three seconds after you turn on power.  
Inserting or removing a MultiMediaCard while the CASSIOPEIA is off causes power  
to turn on automatically. This is done so the CASSIOPEIA can detect the card slot  
status.  
9
 
Contents  
10  
 
Terms and Symbols used in this manual  
The term “unit” in this manual refers to the CASSIOPEIA.  
The symbol “Important ” indicates important information about a procedure  
that can result in problems if not performed correctly. Be sure to read such  
information carefully.  
11  
 
 
Getting Ready  
Initial Setup  
After you first unpack your CASSIOPEIA, perform the following initial setup  
procedure before using it for the first time.  
1. Load the main battery (rechargeable battery pack) (page 28).  
Important  
Be sure to use the AC Adapter to charge the battery pack before doing anything else.  
Your CASSIOPEIA will not operate correctly if you load the backup battery before  
charging the battery pack.  
2. Use the AC Adapter to charge the battery pack.  
3. Load the backup battery.  
4. Press the [Power] button.  
After a few moments the welcome screen appears.  
5. Follow the steps in the Welcome Wizard.  
6. When finished, you’ll see the Today screen.  
See “Pocket PC Basics” at the back of Quick Start Guide for information about the  
Today screen and other Pocket PC Basics.  
You also need to install ActiveSync before you can communicate with a desktop  
computer.  
Important  
If the touch panel does not respond when you tap it or if nothing appears on the  
display, try performing a full reset (page 35). If this does not restore proper operation,  
remove the main battery and the backup battery and wait for about five minutes.  
Reload the main battery first and then the backup battery, and perform the above  
procedure again from step 4.  
If the message “A problem with memory contents has been found...” appears on  
the display, perform a full reset (page 35).  
12  
 
 
Where to go for information...  
Your CASSIOPEIA comes with two manuals: this Hardware Manual and a separate  
Pocket PC Users Guide. Be sure to read the contents of this Hardware Manual first.  
What should I do after reading this Hardware Manual?  
Read the Pocket PC Users Guide next to find out about the powerful software features  
and functions available on the CASSIOPEIA.  
What should I do if I run into problems?  
Check the troubleshooting guides on page 37 of this Hardware Manual and in the  
Pocket PC Users Guide.  
Where can I find out about the bundled software?  
Your CASSIOPEIA comes with a collection of standard Pocket PC programs from  
Microsoft, plus a collection of original programs from CASIO.  
I Microsoft Programs  
See the Pocket PC Users Guide for details on Pocket Outlook (Calendar, Contacts,  
Tasks, Inbox), Pocket Excel, Pocket Word, Pocket Internet Explorer, and Notes  
from Microsoft.  
I CASIO Programs  
See the user documentation (PDF file) on the CASSIOPEIA Applications CD-ROM  
for information about Menu, Mobile Calendar, Mobile Address Book, Mobile Video  
Player, CardBackup Tool, and other CASIO programs.  
How can I connect my CASSIOPEIA to a desktop computer?  
See page 20 of this Hardware Manual for details about how to connect and the type of  
computer you can connect to. For information on installing ActiveSync, see the booklet  
accompanying the ActiveSync CD-ROM. For information on using ActiveSync, see  
ActiveSync Help on the desktop computer.  
How can I install the software on the CASSIOPEIAApplications CD-ROM?  
See the documentation contained on the CD-ROM.  
Important  
The optionally available modem adapter mentioned in this and the other manuals is  
intended for use in the U.S. and Canada only.  
Options  
See the documentation that comes with the remote control earphones for information  
about their operation.  
13  
 
 
Operations  
General Guide  
Charge indicator (Amber/Green)  
Lights amber when the battery pack is  
charging and turns green when full  
charge is achieved.  
Stereo headphone jack  
For connection of the optional  
remote control earphones or  
commercially available  
Stylus  
Card slot  
earphone/headphones (ø3.5mm).  
Indicator lamp (Red)  
Alerts you to alarms and  
Microphone  
warning.  
AC adapter terminal  
Touch screen  
Perform operations and input  
data by tapping and writing  
directly on the screen.  
Power button  
Turns power on  
and off.  
Program buttons  
Press to launch the  
assigned program.  
The programs  
shown here are the  
initial default  
settings.  
• Menu  
(Launcher)  
• Contacts  
• Calendar  
Action control  
See “About the  
[Action] Control”  
on the next page.  
Speaker  
Record button  
(Program button)  
Voice memo recording is  
activated as long as you  
hold down this button.  
Cursor button  
Moves the cursor around  
the screen.  
Infrared port  
14  
 
 
Card lock switch  
This switch locks the card in place so  
it does not come out accidentally.  
Backup battery cover  
RESET button  
Battery cover switch  
Serial connector  
For connection of the cradle  
or the CASSIOPEIA USB  
cable.  
Main battery cover  
About the [Action] Control  
Operations can be performed by pressing and rotating the [Action] control.  
Pressing the [Action] control  
performs an operation  
similar to the Enter key of a  
computer keyboard.  
Rotating the [Action] control  
performs operations similar to  
the up and down arrow keys  
of a computer keyboard.  
See Pocket PC online help for information about using the [Action] control with each  
application. The text in the online help indicates an [Action] control press operation  
as “Action,” and an [Action] control rotate operation as “Up/Down control.”  
15  
 
Using the Stylus  
Data input and virtually all other operations are performed using a stylus, which is  
housed inside the stylus holder in the higher right corner of the CASSIOPEIA.  
The following defines the various operations that you can perform with the stylus.  
Tap ...................... Touch the screen once with the stylus to open items and select  
options.  
Drag .................... Hold the stylus on the screen and drag across the screen to select text  
and images. Drag in a list to select multiple items.  
Tap-and-hold....... Tap and hold the stylus on an item to see a list of actions available  
for that item. On the pop-up menu that appears, tap the action you  
want to perform.  
Important  
Take care that you do not misplace or otherwise lose the stylus by always storing it in  
the stylus holder when you are not using it.  
Take care to avoid breaking the tip of the stylus.  
Use only the stylus that comes with the CASSIOPEIA, or some other stylus type  
instrument* to perform touch screen operations. Never use a pen, pencil, or other  
sharp writing implement.  
*(with a soft, blunt point)  
Recalibrating the Touch Screen  
You should recalibrate the touch screen whenever touch screen response is bad, or  
when the operation performed is different from the operation you expected when  
tapping on the touch screen.  
To recalibrate the touch screen, press the [Action] control while holding down the  
[Power] button (or tap  
, Settings, the System tab, and then the Align Screen). Next,  
follow the instructions that appear on the screen.  
16  
 
 
Adjusting Display Contrast  
Perform the following operations to adjust display contrast and make figures on the  
display darker or lighter.  
Tap  
and then Settings. On the System tab, tap Brightness. Follow the  
instructions on your screen for adjusting the contrast.  
You can also adjust contrast by holding down [Action] and pressing the top of the  
cursor button to make contrast darker, and the bottom of the cursor button to make it  
lighter.  
Adjusting Display Brightness  
Use the following operations to adjust display brightness to make it easier to read.  
Tap  
and then Settings. On the System tab, tap Brightness. On the dialog box  
that appears, tap the Brightness tab.  
While holding down the [Action] button, press the right side of the cursor button to  
make the screen brighter, or the left side of the cursor button to make it dimmer.  
Adjusting Auto Dimming Settings  
1. Tap  
and then Settings. On the System tab, tap Brightness.  
2. On the dialog box that appears, tap the Auto Dim tab.  
3. Follow the instructions that appear on the screen to make auto dimming settings.  
You can make separate auto dimming settings for battery power and AC adapter  
power by checking the appropriate check box.  
Changing Applications Assigned to the Program Button  
Tap and then Settings. On the Personal tab, tap Button, and then follow the  
instructions that appear on the display.  
Button Assignment Utility makes it easy to assign CASIO Mobile Calendar to the  
button and CASIO Mobile Address Book to the  
button. To use Button  
Assignment Utility, tap  
, Programs, Utility, and then Button Assignment.  
17  
 
 
Using the Cradle  
The cradle provides quick and easy connection between your CASSIOPEIA and a  
personal computer. CASSIOPEIA can also be powered from an AC power source when  
it is placed on the cradle.  
The battery pack charges while the CASSIOPEIA is on the cradle. See page 32 for  
more information.  
Important  
Make sure that CASSIOPEIA power is turned off before you place it onto or remove it  
from the cradle.  
Use the following procedure to place the unit onto the cradle.  
1. Place the cradle on a desk or other flat, level surface.  
2. Turn off the CASSIOPEIA.  
3. Remove the CASSIOPEIA’s serial connector cover to open it.  
4. Orient the CASSIOPEIA in relation to the cradle as shown in the illustration below.  
18  
 
 
5. Taking care to align the serial connector on the bottom of the CASSIOPEIA with the  
connector on the cradle, lower the CASSIOPEIA into the cradle as shown in the  
illustration below.  
Important  
Make sure the CASSIOPEIA lowers securely into the cradle as far as it can go.  
To remove the CASSIOPEIA from the cradle  
Slide the CASSIOPEIA straight up from the cradle.  
19  
 
 
Connecting the Cradle to a Computer  
You can connect the cradle to a computer using either a serial cable or the USB cable.  
Important  
See “Required System Configuration” on page 22 for details on the type of computer  
system required for use with the cradle.  
Serial Cable Connection  
Use a separately available serial cable to connect the cradle to your computer as shown  
below.  
Serial port  
Serial cable  
Be sure to turn off the CASSIOPEIA and your computer before connecting the cradle.  
The cradle is equipped with a 9-pin serial connector, so you can connect it to a  
computer using a separately available straight type serial cable. Note that some  
computers may require a 25-pin connector.  
Do not have the serial cable and USB cable connected to the cradle at the same time.  
When using one, be sure to unplug the other.  
USB Cable Connection  
Use the USB cable as shown below.  
USB port  
USB cable  
The above illustrations are just two examples of possible connection configurations.  
The locations and layouts of serial and USB ports vary from computer to computer.  
See the documentation that comes with your computer for full details on connecting  
cables to it.  
20  
 
 
Do not have the serial cable and USB cable connected to the cradle at the same time.  
When using one, be sure to unplug the other.  
Note that after connecting the cradle to your computer, you also need to make certain  
ActiveSync settings on your computer to enable data transfers. See the ActiveSync  
Help for details about setting up and using ActiveSync.  
Using the CASSIOPEIA USB Cable  
You can use the CASSIOPEIA USB cable to connect the CASSIOPEIA directly to a  
computer.  
Important  
See “Required System Configuration” on page 22 for the computer system that is  
required for direct USB connection.  
The illustration below is just one possible connection configuration. The location and  
layout of USB ports vary from computer to computer. See the documentation that  
comes with your computer for full details on connecting cables to it.  
You must have ActiveSync installed on your computer in order to exchange data with  
the CASSIOPEIA over a USB connection. See the Pocket PC Users Guide for  
information on installing and using ActiveSync.  
To connect to a computer using the CASSIOPEIA USB cable  
1. Plug the USB cable into the USB port of your computer.  
2. Turn off your CASSIOPEIA.  
3. Connect the other end of the USB cable to your CASSIOPEIA.  
USB port  
CASSIOPIEA USB cable  
21  
 
 
Required System Configuration  
The minimum system configuration required for running ActiveSync® 3.1 is described  
below.  
ActiveSync® 3.1 System Requirements  
Microsoft® Windows® 2000, Windows NT® Workstation 4.0 with Service Pack 3 or  
greater, or Windows 95/98. (U.S. version)  
Desktop computer with a Pentium processor for Windows NT (166MHz required for  
Windows 2000)  
Desktop computer with a 486/66 DX or higher processor (Pentium P90  
recommended) for Windows 95/98  
16MB of memory for Windows 95/98 (more memory will give improved  
performance) or Windows NT Workstation 4.0 (32MB recommended for Windows  
NT, 64MB recommended for Windows 2000)  
Hard disk drive with 10 to 50MB of available hard disk space (actual requirements  
will vary based on selection of features and user’s current system configuration)  
Available 9 or 25-pin communications port (adapter required for 25-pin  
communication port), Infrared port, or USB port (available for Windows 95/98 or  
Windows 2000 only).  
One CD-ROM drive  
VGA graphics card or compatible video graphics adapter at 256 color or higher  
Keyboard  
Microsoft Mouse or compatible pointing device  
PC Companion Device Requirements  
Handheld PC: Windows CE Handheld PC versions 2 and 3 with Windows CE Core  
System version 2.0 or greater  
Palm-size PC: All models and versions  
Pocket PC: All models and versions  
Options for Windows 2000, Windows NT Workstation 4.0 or Windows 95/98  
Audio card/speakers for sound  
Microsoft Office 95 or Microsoft Office 97 or Microsoft Office 2000  
Modem for remote synchronization  
Ethernet LAN connection for remote synchronization  
22  
 
 
Requirements for Mobile Channels or Mobile Favorites Support  
Microsoft Internet Explorer 4.0 or higher. Internet Explorer 5.0 is included on the CD,  
which requires 56-98MB of hard disk space.  
Requirements for Microsoft Outlook® 2000  
Microsoft Outlook 2000 requires 153 MB of disk space for a full installation. 24 MB  
system RAM recommended.  
Note  
Different minimum system requirements are required when using the applications  
included on the CASSIOPEIA Applications CD-ROM. See the documentation  
contained on the CD-ROM for full details.  
Your CASSIOPEIA comes with a USB cable for connecting it to a computer. If your  
computer does not support USB connection, it is up to you to purchase the required  
cable.  
Important  
When installing ActiveSync on a computer, check to make sure that the specified  
COM port number correctly indicates the serial port to which the cradle is connected.  
Some laptop and sub-compact computers with built-in infrared ports and modems are  
initially configured so the COM port is not always used as a serial port. In such a  
case, you must change the setting so the COM port is always used as a serial port.  
See the documentation that comes with your computer for full details on COM port  
numbers and settings.  
Using the AC Adapter  
You can use the AC adapter to directly power the CASSIOPEIA or to supply power  
through the cradle. The battery pack charges while the CASSIOPEIA is directly  
connected to a power source by the AC adapter or while it is on the cradle. See page 32  
for more information.  
I Direct Connection  
23  
 
 
I Cradle Connection  
Warning  
Use only the AC adapter that is specified for this unit. Use of another type of AC  
adapter creates the danger of malfunction and bursting of battery.  
Important  
Power also will not turn on if the main battery loaded in the CASSIOPEIA is dead.  
Long term use of the AC adapter can cause it to become warm to the touch. This is  
normal and does not indicate malfunction.  
Be sure to unplug the AC adapter from the power outlet whenever you are not using it.  
The AC adapter is designed for indoor use only. It should not be used outdoors.  
Infrared Communications  
The infrared port of this unit can be used to exchange data with another CASSIOPEIA,  
or with another device equipped with infrared communication capabilities. Remember  
that the two infrared ports must be pointed directly at each other when performing  
communications. The distance between the two infrared ports must be less than 20 cm.  
See the Pocket PC Users Guide for full details on performing infrared communications.  
For infrared data communications with another device, the other device must conform  
with IrDA 1.2 standards, and it must specifically support infrared data communication  
with a CASSIOPEIA.  
Important  
Take care so either of the units does not move while infrared data communications  
are in progress.  
Infrared data communications may be impossible under strong sunlight or inverter  
type fluorescent lighting.  
Infrared data communication problems can be caused by the distance between the  
two ports, the angle between the two ports, outdoor sunlight, and low batteries.  
Dirt and dust on the infrared port surface can cause communications errors and other  
problems. Use a soft, dry cloth to wipe the port clean of dirt and dust.  
Disconnect the AC adapter from the CASSIOPEIA before starting infrared  
communication.  
24  
 
 
Using a MultiMediaCard  
Your CASSIOPEIA supports MultiMediaCards.  
Important  
The card slot cover will not close when certain types of cards are in the slot.  
Gently but firmly slide the card into place as far as it will go, but do not force it.  
Forcing a card can damage connectors. If you have problems inserting a card, pull it  
out and check to make sure it is oriented correctly.  
We strongly recommend that you store all unsaved data you are inputting or editing  
before performing this procedure.  
Sometimes, your CASSIOPEIA may not be able to detect a MultiMediaCard. This is  
indicated when a program on the card does not start up normally. When this happens,  
remove the card, reinsert it, and then press the RESET button.  
1. Make sure your CASSIOPEIA is turned off.  
Press the [Power] button to turn off power.  
2. Open the cover.  
Slide the card lock switch to the FREE position.  
3. If there is already a card in the slot, press in on the card and then remove it.  
4. Slide the card you want to use into the card slot.  
Make sure the top of the card is facing towards the top of the CASSIOPEIA unit. A  
card that is not oriented correctly will not slide all the way into the slot.  
Top  
Bottom  
Carefully slide the card into the slot as far as it will go.  
Slide the card lock switch away from the FREE position to lock the card into place.  
5. Close the card slot cover.  
25  
 
 
Digital Phone Connection Cable  
U.S. and Canada: Use a cdma digital phone connection cable (JK-541CA).  
For a GSM type digital phone, use a commercially available cable that is compatible  
with the CASSIOPEIA connector.  
After you connect the CASSIOPEIA to your digital telephone, you can dial up our  
Internet service provider or company server.  
The following shows how to connect the CASSIOPEIA to a digital telephone.  
Optionally available  
digital telephone cable  
(9-pin), available from  
your CASIO dealer  
Separately available  
cable (D-sub 9-pin) for  
your particular  
Commercially  
available GSM  
connecting cable  
telephone model,  
available from your  
phone manufacturer  
To disconnect the digital telephone cable from the CASSIOPEIA, squeeze the release  
buttons on the sides of the connector and unplug it.  
Important  
Make sure your CASSIOPEIA is turned off before connecting the digital telephone  
cable.  
See the Pocket PC Users Guide for information about settings, operations, and  
precautions when connecting to a company network or the Internet.  
Make sure you are in an area where your telephone signal is strong before trying to  
dial in to a computer.  
26  
 
 
Data communication may not be possible if you are within an area with poor signal  
reception, even though it is within the service area of your telephone service provider.  
Also note that noise can cause errors and make communication impossible, even  
though the signal is strong. If this happens, try again.  
Never unplug the cables or turn off power while data communication is in progress.  
You may not be able to establish a connection with another computer that is also  
using a portable telephone for communication.  
Whenever you disconnect the digital telephone cable from the CASSIOPEIA, wait at  
least three seconds before you connect it again. Disconnecting the cable and immediately  
reconnecting it again can make subsequent data communications impossible.  
Disconnect the digital telephone cable from the CASSIOPEIA when you are finished  
with data communication.  
See the documentation that comes with your digital telephone for information about  
its operations.  
About Modem Adapter (U.S. and Canada Only)  
Use of a modem adapter lets you use your CASSIOPEIA to access the Internet over an  
analog dial-up connection. See the documentation that comes with the modem card for  
information about how to use it.  
Important  
Check to make sure that the battery pack is charged before using the modem adapter.  
Low battery power can cause sudden interruption of communications, unstable  
communications, and loss of data.  
Software Applications  
Software applications are available for purchase from Microsoft and third parties who  
support Windows CE. For details on commercially available software applications,  
Your Pocket PC also comes with a CASSIOPEIA Applications CD-ROM that contains a  
number of useful applications. Note that you must install the applications you need  
from the CD-ROM before you can use them. See the documentation contained on the  
CD-ROM for details on using the software applications.  
Important  
Whenever purchasing software applications, always double-check to make sure that  
it is compatible with the CASSIOPEIA.  
Some applications written for a Palm-size PC (Windows CE 2.11) may not run on a  
Pocket PC. Contact the producer of the application for information about an upgrade  
to the Pocket PC version.  
27  
 
 
User Maintenance  
Batteries  
Your CASSIOPEIA is powered by a dual power supply that consists of a main battery  
(rechargeable battery pack) and a backup battery (CR2032 lithium battery).  
We recommend that you use the Power dialog box to keep informed about the current  
levels of your main and backup batteries. See the separate Pocket PC Users Guide  
and Pocket PC online help for more information about this dialog box.  
Icons appear in the Taskbar to let you know when battery power is low. See the  
separate Pocket PC Users Guide for more information about these icons.  
Important  
The following messages appear whenever battery power drops below a certain level.  
Main Battery  
Recharge the battery pack as soon as possible after the following message appears.  
“Main Batteries Very Low  
To prevent possible data loss, replace or recharge your main batteries according to  
the owner’s manual.”  
Backup Battery  
Replace the backup battery as soon as possible after the following message appears.  
“Backup Battery Very Low  
To prevent possible data loss, replace or recharge your backup battery according  
to the owner’s manual.”  
You can monitor the current battery power level accessing Power Properties or by  
checking the battery icon in the tray of the Today screen.  
Whenever the low battery warning message appears, especially if it appears right  
after you turn on power, follow the instructions that appear on the screen and replace  
batteries as soon as possible. Continued use under low battery power can cause  
unstable performance of your Pocket PC.  
Data stored in memory can be lost if you continue operation after the low battery message  
appears or if you incorrectly load batteries. Be sure to always back up important data on  
your desktop computer hard disk or on a MultiMediaCard. See ActiveSync Help for  
information about backing up files to a desktop computer.  
See the Card Backup Tool manual (PDF file) on the CASSIOPEIA Application CD-  
ROM for information about backing up data to a MultiMediaCard for information  
about using the Card Backup Tool program to back up data to a MultiMediaCard.  
Never remove the main battery and backup battery from the CASSIOPEIA at the  
same time. Doing so causes all data stored in memory to be deleted.  
Should the main battery and the backup battery both require replacement, be sure to  
always replace the main battery first.  
Use the rechargeable battery pack for the main battery and a CR2032 lithium battery  
for the backup battery. Never use any other type of batteries.  
28  
 
 
If unit power turns off due to insufficient power, the following warning message  
appears on the display the next time you turn on unit power.  
“Warning  
Due to high current demand by the hardware, the system powered down in order  
to protect memory contents...”  
If unit power turns off due to sudden power drain by a MultiMediaCard, the following  
warning message appears on the display the next time you turn on unit power.  
“Warning  
Due to high current demand by the card, the system powered down in order to  
protect memory contents...”  
Important  
Be sure to observe the following important battery handling precautions. Failure to do  
so can cause batteries to leak, resulting in damage to surrounding items and create the  
danger of fire and electrical shock.  
Always make sure that the positive (+) and negative (–) poles of the batteries are  
oriented correctly.  
Use only the types of batteries specified for use with this unit.  
Charge the battery pack in an area where the temperature is between 10°C (50°F)  
and 35°C (95°F). Charging in areas that are very cold or exposed to direct sunlight  
can cause deterioration and leaking of the battery pack.  
To avoid deterioration and leaking, the battery pack is designed to discharge even  
when you do not use the CASSIOPEIA. Be sure to recharge the battery pack at least  
once every three months, regardless of how much you use the CASSIOPEIA during  
that time.  
A battery pack that loses power too quickly after it is charged is probably near the  
end of its service life. In such a case, you have to purchase a new battery pack.  
Replacing the Main Battery  
1. Make sure your CASSIOPEIA is turned off.  
Press the [Power] button to turn off power.  
2. Turn the CASSIOPEIA over.  
29  
 
 
3. Slide the battery cover switch to MAIN. Press the tip of the stylus into the hole on the  
bottom of the CASSIOPEIA to release the battery cover, and then remove it.  
1
3
2
4. Pull on the tape to raise the main battery.  
5. Remove the main battery and then load a new battery pack.  
Make sure that the battery pack is oriented correctly.  
6. Replace the main battery cover.  
7. Slide the battery cover switch to LOCK.  
Replacing the Backup Battery  
Important  
Never remove the main battery and backup battery from the CASSIOPEIA at the  
same time. Doing so causes all data stored in memory to be deleted.  
Should the main battery and the backup battery both require replacement, be sure to  
always replace the main battery first.  
Be sure to replace the backup battery as soon as possible whenever the following  
message appears on the display: “Backup Battery Very Low To prevent possible  
data loss, replace or recharge your backup battery according to the owner’s  
manual.”  
30  
 
 
1. Make sure your CASSIOPEIA is turned off.  
Press the [Power] button to turn off power.  
2. Turn the CASSIOPEIA over.  
3. Slide the battery cover switch to BACK UP, and then remove the backup battery  
cover.  
Battery cover switch  
4. Remove the old battery.  
5. Wipe off a new lithium battery (CR2032) with a dry cloth, and load it into the  
CASSIOPEIA.  
Make sure the positive side is facing up, so you can see it.  
6. Replace the backup battery cover.  
7. Slide the battery cover switch back to LOCK.  
31  
 
Charging the Battery Pack  
1. Install the battery pack into the CASSIOPEIA.  
2. Attach the AC adapter to the cradle and place the CASSIOPEIA onto the cradle.  
Charging starts automatically as soon as you place the CASSIOPEIA onto the cradle.  
The charge indicator is amber while charging is in progress, and turns green when  
charging is complete.  
It takes about four or five hours to reach full charge.  
You can use your CASSIOPEIA while the battery pack is charging.  
Important  
Do not use the CASSIOPEIA while it is charging for the first time after you  
purchased it or for the first time after you installed a newly purchased battery pack.  
If the battery pack does not achieve full charge after the normal charge time, unplug  
the AC adapter from the CASSIOPEIA to stop charging.  
Remove the CASSIOPEIA from the cradle after charging is complete.  
The following illustration shows how to connect the AC adapter directly to the  
CASSIOPEIA for charging.  
Charging starts automatically as soon as you attach the AC adapter to the CASSIOPEIA.  
Direct connection charging conditions are the same as those described for cradle  
charging above.  
32  
 
 
Resetting the Unit  
“Reset” is similar to a computer reboot. Performing a reset deletes any data that is in  
the process of being input or edited, without yet being saved. Data stored in memory  
and all settings, however, are retained.  
Perform the reset operation whenever the unit fails to operate correctly due to  
operational error or some other abnormality. Any of the following symptoms indicate  
that reset is required.  
Failure of the unit to respond when the screen is tapped or a button is pressed  
The hourglass icon remaining on the screen  
Performing a Reset  
1. Use the stylus to press the RESET button.  
The unit performs a reset followed by a memory check operation.  
If no data error is found, the following two screens appear on the display in  
succession.  
Startup screen  
Desktop  
2. Normal unit operation is possible after the desktop appears.  
Memory data and settings are retained when you reset the Pocket PC.  
Important  
If the above operation does not solve the problem, perform a full reset (memory  
initialize, page 35).  
33  
 
 
Memory Error Message  
If the memory check operation that the unit performs when the RESET button is  
pressed detects a data error, the following message appears on the screen instead of the  
startup screen.  
“A problem with memory contents has been found. Press [Action] to continue with  
the reset procedure, which restores normal system operation.  
Note that if the system determines that user memory cannot be repaired, it will  
delete all user data currently in memory.  
See the User’s Guide for details about initializing memory.”  
This message indicates that the memory error is fatal and so recovery is impossible.  
Press the [Action] control to execute a full reset (memory initialize), which deletes all  
data stored in memory.  
Pressing the [Action] control should display the Startup screen followed by the touch  
screen calibration screen. Perform steps 5 through 6 under “Initial Setup” on page 12  
to set up the unit.  
If pressing the [Action] control returns to the desktop without displaying the startup  
screen first, see the following explanation for the procedure you need to follow.  
What to do if the startup screen does not appear when you press the  
[Action] control  
Even though the desktop appears when you press the [Action] control, there is still a  
data error in memory and you have to perform a full reset (memory initialize). Before  
you do, however, there is the chance that some of the data in memory can be recalled  
and even transferred to a computer. Try recalling the data you need before performing  
the procedure described on the next page to perform a full reset.  
Important  
Do not use the ActiveSync backup function to back up data to a computer when you  
suspect a data error. Doing so may also include the corrupted data that is causing your  
problem, which means the problem will reappear when you restore the data.  
34  
 
 
Full Reset (Memory Initialize)  
Full reset (memory initialize) deletes all data, and resets all unit parameters to their  
initial defaults.  
The following are conditions when you should perform a full reset.  
When you want to delete all memory data and return unit settings to their factory  
defaults  
When you forget your password and need to clear it  
When a data error causes operational problems  
Appearance of the message: “A problem with memory contents has been found...”  
Performing a Full Reset  
Important  
The following procedure deletes all data in memory. Be sure that data is backed up or  
that you no longer need it before performing the following procedure.  
If there is a MultiMediaCard in the CASSIOPEIA’s slot, remove the card before  
performing the full reset.  
1. Make sure that unit power is turned on.  
2. While holding down the [Power] button, use the stylus to hold down the RESET  
button for about two seconds.  
This causes the following message to appear on the display screen.  
“Proceeding with this operation initializes memory. Press [Action] to proceed or  
[Record] to cancel.”  
3. Press the [Action] control.  
This causes the following message to appear on the display screen.  
“Proceeding with this operation deletes all data stored in memory. Press [Action]  
to proceed or [Record] to cancel.”  
4. Press the [Action] control again.  
This starts the full reset operation, which deletes all data in memory.  
Pressing the [Action] control displays the Startup screen. Perform steps 5 through 6  
under “Initial Setup” on page 12 to set up the unit.  
You can abort the full reset operation while the messages in steps 2 and 3 are on the  
display by pressing the [Record] button.  
35  
 
 
Errors Following a Full Reset  
Either of the following two conditions can cause errors to continue, even after you  
perform a full reset.  
Hardware defect  
System problem caused by failure by you to correctly perform the reset procedure  
before using the unit for the first time  
If you suspect that the problem is being caused because you did not properly reset the  
unit before using it for the first time, perform the procedure on page 40 of this manual.  
This should correct the problem.  
36  
 
 
Troubleshooting  
Before assuming malfunction and contacting your service provider when experiencing  
operational problems, be sure to check the following information as well as the  
troubleshooting section of the Pocket PC Users Guide first.  
Nothing happens when the [Power] button is pressed.  
Possible Cause  
Main battery is weak.  
Recommended Action  
Charge the battery pack.  
Page  
32  
Internal malfunction  
Reset the unit.  
33  
35  
If resetting the unit does not correct the  
problem, perform a full reset (memory  
initialize).*  
Operation is disabled when the AC adapter is connected.  
Possible Cause Recommended Action  
Charge the battery pack.  
Page  
32  
Main battery is weak.  
18  
The unit is not mounted on the cradle  
correctly.  
Mount the unit on the cradle correctly.  
Replacing the main battery caused malfunction.  
Page  
Possible Cause  
Main battery is not loaded correctly.  
Recommended Action  
Remove and then reload the main  
battery.  
29  
Make sure the positive (+) and negative  
(–) poles are oriented correctly.  
35  
The battery replacement procedure was Perform a full reset (memory initialize).*  
not followed correctly.  
If the above action does not solve the  
problem, remove the main battery  
and contact your original dealer or an  
authorized CASIO service provider.  
37  
 
 
Rechargeable battery pack life is very short after each charge.  
Possible Cause Recommended Action  
Page  
Battery pack is damaged or has reached Purchase a new battery pack.  
the end of its service life.  
The low backup battery message continues to appear even after replacement of the  
backup battery.  
Possible Cause  
Recommended Action  
Page  
The backup battery is upside down.  
Remove the backup battery, turn it  
over, and reload it.  
30  
The backup battery was loaded before  
the main battery.  
Remove the backup battery, and reload  
it.  
30  
Power was left on while the battery  
pack was replaced.  
Turn power off and then back on again.  
Nothing happens when the touch screen is touched.  
Possible Cause  
Recommended Action  
Page  
The touch screen is out of calibration.  
Recalibrating the touch screen.  
16  
Static electricity or some other problem Reset the unit.  
has caused the touch screen to  
malfunction.  
33  
The touch screen is damaged.  
Contact your original dealer or an  
authorized CASIO service provider.  
38  
 
The screen is locked up.  
Recommended Action  
Possible Cause  
Internal malfunction  
Page  
Reset the unit.  
33  
35  
If resetting the unit does not correct the  
problem, perform a full reset (memory  
initialize).*  
A message about a data error is on the screen.  
Possible Cause  
Recommended Action  
Page  
Internal malfunction  
Follow the instructions that appear on  
the screen.  
* Perform the procedure on page 40 when the full reset (memory initialize) does not  
correct the problem.  
39  
 
Perform the following procedure if your CASSIOPEIA remains locked up even after  
you perform a full reset.  
Important  
The following operation deletes all data in CASSIOPEIA memory.  
If you previously backed up your CASSIOPEIA data to your desktop computer hard  
disk or a MultiMediaCard, you will be able to restore the data after performing the  
following operation.  
If backed up data includes data that is the cause of the original problem, your  
CASSIOPEIA may start malfunctioning again after data is restored. In this case, you  
will not be able to use the backed up data.  
To protect against backing up corrupted data that can cause problems when restored,  
first synchronize Pocket Outlook program data between your CASSIOPEIA and  
desktop computer. Next, use drag and drop to copy other files to you computer. See  
ActiveSync Help for information about synchronizing data and copying files.  
1. Remove both the main battery and the backup battery from the CASSIOPEIA.  
2. Wait for about five minutes.  
3. Reload the main battery.  
Be sure to load the main battery first. The CASSIOPEIA will not operate properly if  
you load the backup battery first. If you inadvertently load the backup battery first,  
start over from step 1 above.  
4. Attach the AC adapter and charge the battery pack.  
5. Reload the backup battery.  
6. Make sure the battery cover switch is in the LOCK position.  
7. Wait for about five seconds and then press the [Power] button to turn on your  
CASSIOPEIA.  
Turning on power displays the startup screen, following by the touch panel  
calibration screen.  
8. Follow the instructions that appear on the screen to make initial settings.  
9. After setting up your CASSIOPEIA, turn it off.  
After completing the above procedure, you can restore data you have backed up on  
your desktop computer hard disk or MultiMediaCard. See ActiveSync Help for  
information about restoring backed up.  
See the Card Backup Tool manual (PDF file) on the CASSIOPEIA Application CD-  
ROM for information about using the Card Backup Tool program to restore data from  
a MultiMediaCard.  
If your CASSIOPEIA does not operate correctly, contact your original dealer or your  
nearest authorized CASIO service provider.  
40  
 
Appendix  
Button Operations  
The following shows the function of each button under various conditions.  
Unit Power Off  
[Power] Button ........................... Turns on power.  
[Record] Button .......................... Turns on power, launches Notes application, starts  
recording.  
[Calendar] Button ....................... Turns on power, displays Calendar screen.  
[Contacts] Button........................ Turns on power, displays Contacts screen.  
[Menu] Button ............................ Turns on power, displays Menu screen.  
Unit Power On  
[Power] Button + press [Action] control ............. Launches the touch screen  
calibration procedure.  
[Action] Button + Cursor up................................ Makes contrast darker.  
[Action] Button + Cursor down ........................... Makes contrast lighter.  
[Action] Button + Cursor right ............................ Increases brightness.  
[Action] Button + Cursor left .............................. Decreases brightness.  
41  
 
 
Specifications  
Model:  
EM-500  
Display:  
240 × 320 dots  
TFT Color LCD (65,536 colors)  
VR4122  
CPU:  
Memory:  
Interfaces:  
16MB  
Serial: RS-232C, 115.2 kbps max.  
Infrared: IrDA Ver. 1.2  
Range: 20 cm max.  
USB (Client)  
Card Slot: MultiMediaCard  
Headphone jack: ø 3.5 mm stereo output  
Accepts monaural earphone, stereo earphones/headphones, remote control  
earphones.  
Power Supply  
Main: Rechargeable battery pack JK-211LT (Lithium-Ion battery)  
AC adapter (AD-C59200)  
Backup: One CR2032 lithium battery  
Power Consumption: 2.0W  
Approximate Battery Life (Normal Temperature)  
Main: (Actual time may be shorter due to conditions when charging.)  
7 hours: Continuous input and data display at a ratio of 1:10, with  
screen brightness at lowest possible level.  
Even when the unit is turned off, small amounts of power are  
required to retain memory contents, etc. This can cause batteries to  
go dead even when you do not use the unit.  
The actual amount of operation time that can be expected from  
batteries depends on operating conditions, settings, and other  
variables.  
Backup: 5 years: Main battery is charged or replaced immediately after  
appearance of message to replace main battery.  
1.5 week: No battery replacement after appearance of message  
to replace main battery.  
Approximate Charge Time (Normal Temperature)  
4 to 5 hours: Charge time is longer for the first charges after  
purchasing the unit or installing a new battery pack.  
Operating Temperature: 0°C to 40°C (32°F to 104°F)  
Dimensions: 18.9H × 81.8W × 128D mm (3/4"H × 31/4"W × 5"D)  
Weight: Approximately 218 g (7.7 oz)  
42  
 
 
Regulatory Information  
GUIDELINES LAID DOWN BY FCC RULES FOR USE OF THIS UNIT IN THE U.S.A. (not  
applicable to other areas).  
NOTICE  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant  
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may cause harmful interference  
to radio communications. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television reception, which can  
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference  
by one or more of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
FCC WARNING  
Changes or modifications not expressly approved by the party responsible for compliance could void the  
user's authority to operate the equipment.  
Proper connectors must be used for connection to host computer and/or peripherals in order to meet FCC  
emission limits.  
Connector ...................... EM-500 unit to Cradle  
Connector cable that comes with EM-500  
...................... EM-500 unit to desktop computer  
Declaration of Conformity  
Model Number:  
Trade Name:  
EM-500  
CASIO COMPUTER CO., LTD.  
Responsible party: CASIO, INC.  
Address:  
570 MT. PLEASANT AVENUE, DOVER, NEW JERSEY 07801  
Telephone number: 973-361-5400  
This device complies with Part 15 of the FCC Rules, Operation is subject to the following two conditions:  
(1) This device may not cause harmful interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation.  
Tested To Comply With FCC Standards  
FOR HOME OR OFFICE USE  
43  
 
 
CASIO ELECTRONICS CO., LTD.  
Unit 6, 1000 North Circular Road  
London NW2 7JD, U.K.  
 
CASIO COMPUTER CO., LTD.  
6-2, Hon-machi 1-chome  
Shibuya-ku, Tokyo 151-8543, Japan  
PN411356-001  
MO0005-A  
 

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