Cisco Systems IP Phone OL 22751 01 User Manual

C H A P T E R  
78  
Common Phone Profile Configuration  
Use the following topics to configure and locate common phone profiles:  
Common Phone Profile Configuration Settings  
In Cisco Unified Communications Manager Administration, use the Device > Device Settings >  
Common Phone Profile menu path to configure common phone profiles.  
Common phone profiles provide data that Cisco TFTP requires. After you configure a common phone  
profile, use the Phone Configuration window to associate a phone that is running SCCP or SIP with a  
common phone profile.  
Tips About Deleting Common Phone Profiles  
To find out which devices are using the common phone profile, choose Dependency Records link from  
the Related Links drop-down list box in the Common Phone Profile Configuration window. If  
dependency records are not enabled for the system, the dependency records summary window displays  
a message. For more information about dependency records, see the “Accessing Dependency Records”  
section on page A-2.  
Note  
You cannot delete the Standard Common Phone Profile.  
Using the GUI  
For instructions on how to use the Cisco Unified Communications Manager Administration Graphical  
User Interface (GUI) to find, delete, configure, or copy records, see the “Navigating the Cisco Unified  
Communications Manager Administration Application” section on page 1-13 and its subsections, which  
explain how to use the GUI and detail the functions of the buttons and icons.  
Configuration Settings Table  
Table 78-1 describes the available settings in the Common Phone Profile Configuration window. For  
more information about related procedures, see the “Related Topics” section on page 78-6.  
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Chapter 78 Common Phone Profile Configuration  
Common Phone Profile Configuration Settings  
Table 78-1  
Common Phone Profile Configuration Settings (continued)  
Description  
Field  
DND Incoming Call  
Alert  
When you enable the DND Ringer Off or Call Reject option, this parameter  
specifies how a call displays on a phone.  
From the drop-down list, choose one of the following options:  
Disable—This option disables both beep and flash notification of a call,  
but for the DND Ringer Off option, incoming call information still gets  
displayed. For the DND Call Reject option, no call alerts display, and no  
information gets sent to the device.  
Beep Only—For an incoming call, this option causes the phone to beep.  
Flash Only—For an incoming call, this option causes the phone to  
display a flash alert.  
Feature Control Policy From the drop-down list box, you can choose a feature control policy that has  
already been configured in the Feature Control Policy configuration window  
(Device > Device Settings > Feature Control Policy).  
Enable End User Access Check this check box to enable end users to change the background image  
to Phone Background  
Image Setting  
on phones that use this common phone profile.  
Secure Shell Information  
Secure Shell User  
Enter a user ID for the secure shell user.  
Cisco Technical Assistance Center (TAC) uses secure shell for  
troubleshooting and debugging. Contact TAC for further assistance.  
See the Cisco Unified Communications Manager Security Guide for this  
release for information about how to configure encrypted phone  
configuration files to ensure that Cisco Unified Communications Manager  
does not send SSH credentials to the phone in the clear.  
Secure Shell User  
Enter the password for a secure shell user. Contact TAC for further  
assistance.  
See the Cisco Unified Communications Manager Security Guide for this  
release for information about how to configure encrypted phone  
configuration files to ensure that Cisco Unified Communications Manager  
does not send SSH passwords to the phone in the clear.  
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Chapter 78 Common Phone Profile Configuration  
Common Phone Profile Configuration Settings  
Table 78-1  
Common Phone Profile Configuration Settings (continued)  
Description  
Field  
Phone Personalization Information  
Phone Personalization The Phone Personalization setting allows you to enable a Cisco Unified IP  
Phone, so it works with Phone Designer, a Cisco Unified Communications  
widget that allows a phone user to customize the wallpaper and ring tones on  
the phone. From the Phone Personalization drop-down list box, choose one  
of the following options:  
Disabled-The user cannot customize the Cisco Unified IP Phone by  
using Phone Designer.  
Enabled-The user can use Phone Designer to customize the phone.  
Default-The phone uses the configuration from the Phone  
Personalization enterprise parameter if you choose Default in both the  
Phone Configuration and Common Phone Profile Configuration  
windows. If you choose Default in the Common Phone Profile  
Configuration window but not in the Phone Configuration window, the  
phone uses the configuration that you specify in the Phone  
Configuration window.  
You must install and configure Phone Designer, so the phone user can  
customize the phone. Before you install and configure Phone Designer,  
identify which Cisco Unified IP Phone models work with Phone Designer,  
as described in the Phone Designer documentation. For more information on  
Phone Designer, see the Phone Designer documentation.  
Always Use Prime Line From the drop-down list box, choose one of the following options:  
Off—When the phone is idle and receives a call on any line, the phone  
user answers the call from the line on which the call is received.  
On—When the phone is idle (off hook) and receives a call on any line,  
the primary line gets chosen for the call. Calls on other lines continue to  
ring, and the phone user must select those other lines to answer these  
calls.  
Default—Cisco Unified Communications Manager uses the  
configuration from the Always Use Prime Line service parameter, which  
supports the Cisco CallManager service.  
Always Use Prime Line From the drop-down list box, choose one of the following options:  
for Voice Message  
On—If the phone is idle, the primary line on the phone becomes the  
active line for retrieving voice messages when the phone user presses the  
Messages button on the phone.  
Off—If the phone is idle, pressing the Messages button on the phone  
automatically dials the voice-messaging system from the line that has a  
voice message. Cisco Unified Communications Manager always selects  
the first line that has a voice message. If no line has a voice message, the  
primary line gets used when the phone user presses the Messages button.  
Default—Cisco Unified Communications Manager uses the  
configuration from the Always Use Prime Line for Voice Message  
service parameter, which supports the Cisco CallManager service.  
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Chapter 78 Common Phone Profile Configuration  
Synchronizing Common Phone Profiles With Affected Devices  
Table 78-1  
Common Phone Profile Configuration Settings (continued)  
Description  
Field  
Services Provisioning  
From the drop-down list box, choose how the phone will support the  
services:  
Internal—The phone uses the phone configuration file to support the  
service.  
Choose this option or Both for Cisco-provided default services where  
the Service URL has not been updated; that is, the service URL indicates  
Application:Cisco/<name of service>; for example,  
Application:Cisco/CorporateDirectory.  
Choose Internal or Both for Cisco-signed Java MIDlets because  
Cisco-signed Java MIDlets are provisioned in the configuration file.  
External URL—Choosing External URL indicates that the phone  
ignores the services in the phone configuration file and retrieves the  
services from a Service URL.  
If you configured a custom Service URL for a service, you must choose  
either External URL or Both; if you choose Internal in this case, the  
services that are associated with the custom URLs do not work on the  
phone.  
Both—Choosing Both indicates that the phone support both the services  
that are defined in the configuration file and external applications that  
are retrieved from custom service URLs.  
If you have phones in your network that can obtain the service  
information from the phone configuration file and phones in your  
network that can only use custom service URLs for obtaining the  
information, choose Both.  
VPN Information  
VPN Group  
From the drop-down list, choose the VPN Group for the phone. For  
information about creating VPN groups, see the Virtual Private Network  
Configuration chapter in the Cisco Unified Communications Manager  
Security Guide.  
VPN Profile  
From the drop-down list, choose the VPN profile for the phone. For  
information about creating VPN profiles, see the Virtual Private Network  
Configuration chapter in the Cisco Unified Communications Manager  
Security Guide.  
Additional Information  
Synchronizing Common Phone Profiles With Affected Devices  
To synchronize devices with a common phone profile that has undergone configuration changes, perform  
the following procedure, which applies any outstanding configuration settings in the least-intrusive  
manner possible. (For example, a reset/restart may not be required on some affected devices.)  
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Chapter 78 Common Phone Profile Configuration  
Related Topics  
Procedure  
Step 1  
Choose Device > Device Settings > Common Phone Profile.  
The Find and List Common Phone Profiles window displays.  
Choose the search criteria to use.  
Step 2  
Step 3  
Click Find.  
The window displays a list of common phone profiles that match the search criteria.  
Step 4  
Click the common phone profile to which you want to synchronize applicable devices. The Common  
Phone Profile Configuration window displays.  
Step 5  
Step 6  
Step 7  
Make any additional configuration changes.  
Click Save.  
Click Apply Config.  
The Apply Configuration Information dialog displays.  
Click OK.  
Step 8  
Additional Information  
Related Topics  
Cisco Unified IP Phone Configuration, page 67-1  
Cisco TFTP, Cisco Unified Communications Manager System Guide  
Understanding Session Initiation Protocol, Cisco Unified Communications Manager System Guide  
Cisco Unified IP Phones, Cisco Unified Communications Manager System Guide  
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